> For the complete documentation index, see [llms.txt](https://docs.synrgetic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.synrgetic.com/help/faq.md).

# FAQ

## Pricing & plans

**Is Synrgetic really free?** For personal use, yes — completely, with no ads. Coaching your first client is also free forever. Paid plans only exist to unlock more client slots, and every plan includes every feature.

**What's the catch at $8.99/month?** No catch — no overhead. Synrgetic is built and run by its founder, billing goes through the app stores, and there are no feature gates or paid add-ons.

**Do my clients pay anything?** No. The client side is free, always.

**How do I cancel?** In the app, any time, via **Purchases** — you keep access until the end of the billing month.

## Coaching

**Can I try coaching without paying?** Yes — your first client slot is free forever, and every paid plan starts with a one-month free trial.

**I coach in person, not online. Is it still for me?** Yes — real-time workout logging, bookings, packages and payment tracking are built for in-person coaching; the online tools are there when you want them.

**Can I switch from TrueCoach, Trainerize or another platform?** Yes — there's a free step-by-step switching guide (including data-export instructions for each platform) at [synrgetic.com/switch](https://synrgetic.com/switch), and the founder personally helps early coaches migrate.

**What happens if I go over my client limit?** Upgrade to the next tier in **Purchases** — or hide clients you're no longer coaching; hidden clients don't count against your limit and can be restored any time.

## Data & devices

**Which devices are supported?** iPhone, iPad and Android phones/tablets, plus a web version in your browser.

**Can I get my data out?** Yes — see [Your data & privacy](/account-and-settings/data-and-privacy.md).